REFUND POLICY

By shopping at Inkeater Originals, you agree to the following terms:

GENERAL EXCHANGE INFORMATION

We accept exchanges within 14 days of your package delivery. All customers are required to purchase their own return label for the exchange. Items being exchanged MUST be in new condition, unwashed, unworn, and not covered in pet/human hair. If the item does not meet these criteria, we will ship your package back to you and not carry out the exchange.

FOR EXCHANGES

To initiate an exchange, please email [email protected] with your order information. Once we receive your item in the mail, you will receive a STORE CREDIT so you may repurchase your new size or style. The store credit amount will be your total minus the original shipping costs.

RETURNS

To initiate a return on eligible items, please email [email protected] with your order information. We currently accept returns for STORE CREDIT ONLY after 14 days upon your package delivery. If 14 days have exceeded, we do not accept returns. The store credit amount will be your total minus the original shipping costs. All customers are required to purchase their own label for the return.

ISSUES WITH YOUR ORDER

If an item you received is damaged at our fault, is not the item you ordered, or is the wrong size, please email [email protected] with your order information and include photo proof of the issue. We will get back to you as soon as possible! Do not send us back any items unless confirmed to do so.

CONTACT US

Please email [email protected] if you have any questions or concerns. We typically will get back to you within 1-3 business days.

CURRENTLY UNDER CONSTRUCTION - Please bear with us as we revamp out website! If you're looking for items, and finding broken links, please contact us.

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